conditions of sale
7 nights’ minimum stay during peak
Booking will only be confirmed upon
payment of the deposit.
The balance of the stay must be paid 15 days before arrival.
Your card details are used to secure
your booking until the day of your arrival, and a deposit of 30% of the cost of
your stay will be debited upon booking.
For booking cancellation, see booking
In the event that your stay is curtailed
the full amount will be charged.
will do our best to ensure that your room is ready as early as possible on the
day of your arrival. However, as a general rule, rooms will be available from 4
p.m. on the day of arrival. For arrivals after 10 p.m., please call the hotel
before 8 p.m. to organise check-in.
Rooms must be vacated before 11 a.m. on
the day of your departure. Upon request and depending on availability, rooms
may be retained until 2 p.m. for a late departure: € 100
Cancellation up to 15 days prior to
arrival: the 30% deposit for the stay will be retained.
Cancellation less than 15 days prior to
arrival: 100% of the amount of the stay will be debited.
In the event that your stay is curtailed the
full amount will be charged
Due to health crisis, should EITHER your
Government restrict non-essential travel to MORZINE-AVORIAZ holidays destination OR French
Government close services and businesses in MORZINE-AVORIAZ, free cancellation.
All prepaid amount will be postpone to another stay or will be refund.
Cancellation conditions spcial covid-19
In order to
offer additional reassurance during these uncertain times, we have also
built in added flexibility to our cancellation conditions :
“If, due to the health crisis, the government restricts non-essential
travel to Morzine-Avoriaz, the holiday destination, OR if the government
imposes the closure of Morzine-Avoriaz, cancellation is free : All sums
paid in advance will be rolled over to payment of a future stay or
In all other cases, the general terms and conditions for cancellation